19Labs
Lead Contract Designer
Overview
GALE is an affordable, accessible, easy-to-use point-of-care platform that connects clinicians with patients in schools, rural communities, and workplaces. GALE bridges the gap between providers and patients, enabling them to connect seamlessly.
Objective
Improve access to healthcare: by combining a complete set of peripherals with virtual visits the healthcare delivery process is streamlined, making it more convenient for both patients and healthcare providers. Through virtual consultations, remote monitoring, and secure data exchange, GALE reduces waiting times, eliminates unnecessary travel, and enhances overall efficiency in healthcare delivery.
Promote health equity: GALE prioritizes underserved populations, including those with limited resources, lower-income, elderly patients, and schools in rural areas. By providing virtual healthcare services, we strive to ensure that everyone has equal opportunities to receive timely and adequate healthcare, regardless of socioeconomic status.
Evaluate and optimize services: It is critical to regularly manage devices and determine usage to evaluate each device’s impact and effectiveness. To support this, we have incorporated a comprehensive back-end system for administrators to manage deployments remotely. Admin can remotely push updates, debug issues, run reports, manage patients and clinicians, and monitor usage.
Multiple platforms for…
Users: GALE point-of-care solution integrates industry-leading diagnostic devices, healthcare guides, intake forms, and telehealth to provide end users with a complete healthcare experience.
Administrators: The Deployment Management System (DMS) eliminates the need for expensive, local IT support and provides administrators with complete control of remote devices from configurations and deployments through monitoring and updates.
Providers: The Call Center and real-time Patient Insights allow clinicians to connect with, and remotely monitor, patients any time while receiving real-time data and updates.
More
For insight into the Design Process…
My role(s) for this project
research / feature requirements / feature documentation / wireframes / design system / user experience / user interfaces / custom assets / feature and product testing / demos / marketing materials for online and print / training documents / training videos / user guides / trade show materials / copywriting